Terms, conditions and privacy policy

Welcome to our professional training platform. Please read these Terms and Conditions carefully before making a payment or completing your registration for our Level 1, Level 2, or Level 3 Immigration Adviser training courses. By completing a purchase, you agree to be legally bound by these terms.

Terms and conditions

  1. Fees, Cancellations, and Refunds
  • 1.1 Payment in Full: All course fees must be paid in full at the point of digital checkout before access to any digital materials, private download folders, online learning links, or physical in-house classroom spaces is provisioned.
  • 1.2 Taxes: All fees listed on the website are exclusive of UK Value Added Tax (VAT), which will be applied at the prevailing rate during checkout according to statutory financial requirements.
  • 1.3 Digital Products Waiver: In accordance with UK consumer protection laws regarding digital content, by purchasing an Online Course or Exam Prep Package and downloading the associated digital training guides, you explicitly agree to waive your standard 14-day statutory right to a refund. Once files have been downloaded or shared links are accessed, all digital purchases become strictly non-refundable.
  • 1.4 In-House Training Cancellations: Cancellations made by a student for physical, in-house classroom courses must be submitted in writing. Cancellations received more than 14 days before the scheduled course start date will receive a full refund, minus a 10% administration deposit charge. Cancellations submitted less than 14 days prior to the start date are completely non-refundable. However, we may permit a one-time date transfer to a subsequent session at our sole business discretion.

 

  1. Regulatory Compliance and Scope Disclaimer
  • 2.1 Independent Training Provider: We function exclusively as an independent professional training resource. We are completely separate from, and have no direct affiliation with, the Immigration Advice Authority (IAA), the Home Office, or any official government regulatory structure.
  • 2.2 No Guarantee of Licencing: Enrollment, attendance, or complete consumption of our Level 1, Level 2, or Level 3 preparation courses does not grant an automatic legal qualification or a licence to practice law. Passing our internal modules does not guarantee success in the formal external competence assessments run by the official regulator.
  • 2.3 Student Background Eligibility: It remains the sole responsibility of the individual student to verify that they satisfy all necessary statutory background clearances, organizational employment steps, and formal criteria required by the regulator prior to registering for external official exams. No fees will be returned if a student is subsequently blocked from registering by the regulatory body.

 

  1. Intellectual Property and Professional Conduct
  • 3.1 Copyright Protection: All digital slide layouts, textbook manuals, law breakdown notes, mock exam answer files, and published video streams are the exclusive intellectual property of our company.
  • 3.2 Single-User Personal Licence: Purchasing a package grants a restricted, non-transferable, single-user study licence intended for personal development purposes only. You are strictly forbidden from copying, republishing, sharing digital access passwords, or commercially reselling any materials distributed during your training course.
  • 3.3 Audio and Video Recording Ban: Students are strictly prohibited from filming, recording audio, or taking screenshot sequences during live interactive online sessions or inside our physical in-house training rooms. Any individual discovered breaking this regulation will be permanently excluded from the session immediately without any right to financial compensation.

Privacy Policy

We take our data handling responsibilities seriously. This Privacy Policy details how our business manages, secures, and utilizes the personal information you submit to us while registering for our professional educational courses, in complete alignment with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

  1. Information Categories We Collect

When you interact with our website, buy a course package, or fill out an on boarding registration form, we gather specific data points:

  • Identity Data: Your first name, last name, and professional title.

  • Contact Data: Your email address, physical mailing address, and telephone number.

  • Employment & Business Details: Company name, tax registration number, and current legal experience notes gathered via our pre-course onboarding questionnaire.

  • Transaction Data: Basic logs detailing the specific course levels or packages you bought, along with exact transaction timestamps.

 

  1. Financial and Payment Security

  • No Payment Storage: All credit card numbers, debit credentials, or online banking details processed through our Webador e-commerce infrastructure are managed entirely by our integrated, secure, third-party payment gateways (such as Stripe or PayPal). Our business never views, handles, or stores your sensitive financial account credentials on our internal servers.

 

  1. How We Use and Share Your Information

  • Operational Logistics: We utilize your contact data to safely deliver digital study manuals, send private page passwords, coordinate live stream web links, and arrange classroom seating allocations.

  • No Spam Policy: We will never lease, sell, or trade your personal records to third-party marketing brokers for advertising campaigns.

  • Regulatory Disclosures: Your identifying enrolment metadata may be shared with the official Immigration Advice Authority (IAA) exclusively if requested to verify your mandatory training hours or confirm attendance records for formal professional qualification requirements.

 

  1. Data Retention and Security Protocols

  • Retention Times: We store your academic records and purchasing profiles only as long as necessary to successfully complete your targeted educational training or satisfy mandatory UK tax retention guidelines.

  • Safety Safeguards: We enforce strict industry-standard technical controls, data encryption rules, and administrative protections to keep your personal dashboard information shielded from unauthorized exploitation or accidental loss.

 

  1. Your Statutory Legal Rights

Under UK GDPR rules, you possess distinct legal rights concerning your information. You may request a clean digital copy of all personal records we hold about you, request immediate corrections to inaccurate profiles, or ask us to completely remove your details from our systems (provided it does not conflict with active UK corporate accounting rules). To execute any of these legal rights, please contact our administrative team via email